You can return products easily purchased from SCENTIT. GR within 15 days!!! Return conditions: The returned product must be in original condition and packaging within, not has been opened (or washed) and all material inserted by the manufacturer included. Underwear outside of their packaging may not be accepted for reasons of hygiene. Every return must be accompanied with proof of product or document. In any case, you must first contact our customer service department at (216 1000 700) and set the return way.